Trusted Strata Plumbing Contractors for Sydney

We're the preferred plumbing contractors for strata managers in Sydney

GSM Strata Plumbing Services


Blocked Drains

Day or night, our strata plumbers can get to your property quickly to take care of your blocked drain emergency and minimise any inconvenience to residents. As part of our plumbing services, we'll use a CCTV camera to identify and fix any blockage quickly.

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Burst Pipes and Leaks

Burst pipes and water leaks can occur anywhere in the building, within an individual apartment or shop or in common areas. Our emergency plumbing team will arrive quickly to fix a burst pipe or water leak issue without keeping anyone waiting.

Gas Plumber Hills District

Gas Repairs & Installations

Our experienced gas plumbers offer installation, repairs and fitting services for individual units and common areas within a strata scheme. Our strata plumbing experts know exactly how to schedule repairs and get the job done with minimal hassle.

Backflow Testing & Installation

Backflow Testing & Installation

To prevent contaminated water from flowing back into your property’s water system, our strata plumbers offer backflow testing and installation, along with valve testing and maintenance services.


Thermostat Mixing Valve Testing

Thermostatic mixing valves need to be tested every 12 months to prevent injuries from hot water. We will test and make sure water temperatures are optimum for residents of the strata block.

Hot Water Services Hills District, Ryde and North Shore

Hot Water System Plumbing Repairs

We have years of experience doing plumbing repairs on a huge range of hot water systems, providing your strata property with the solution needed to get hot shower water and tap water up and running again.

Shower Base Replacement & Repair

Shower Base Replacement & Repair

For any leakages in the shower base where our strata clients are responsible, we provide replacement and repair services that can involve waterproofing and re-tiling. We'll work around your convenience and provide a professional plumbing service with a guarantee of quality.

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Sewer Replacement Insurance Work

At GSM Plumbing, we have the capability to provide sewer line and stack replacement services for any issues covered by your strata’s insurance company. Regardless of whether it is a small or large job, we use quality materials that withstand the test of time.

Scheduled Preventive Maintenance Plumbing Sydney

Scheduled Preventive Maintenance

We will work with you to develop a scheduled maintenance plan for your Sydney strata block, approaching it in a manner that ensures minimal disturbance to the residents. Our strata plumbing services cover absolutely everything so you can feel confident that we have you covered.

What is Strata Plumbing?

Strata plumbing is the network of pipes and fixtures that supply water and gas and enable drainage from an apartment building or row of townhouses, all of which are covered by a strata title. It includes the internal plumbing within individual units as well as the main distribution of water pipes that serve the title buildings.

Typically, in a strata scheme, the pipework is shared by all the apartments, townhouses and common areas. While plumbing problems inside homes is typically the owner responsibility, the strata management team will take care of any issues outside and in common areas.

An experienced strata plumbing service like GSM Plumbing understands the complexities of working on properties with common plumbing fixtures and can take care of the problem without hassle.

Emergency Call Out Services

We understand that emergency plumbing issues in title buildings are time sensitive. That is why GSM Plumbing offers a 24/7 emergency service to take care of the issues that cannot wait until the next business day. Whether you are dealing with plumbing emergencies like a burst pipe, cracked sewer line or hot water failure, we will get to your building quickly with the tools and equipment to manage your plumbing needs from the start.

During Business Hours

We respond immediately during business hours where emergency repairs are needed, making sure our experienced plumbers get to you within the hour if possible. We come equipped with state-of-the-art equipment to handle major drainage, pipe, hot water and gas issues as soon as we get there, doing everything we can to minimise disruptions to your residents.

There are no emergency service call out fees during our business hours.

After Hours Emergency

Even after business hours, we are available for plumbing emergency call outs. Just give us a call and one of our plumbers will get to you right away to take care of the problem. Whether it is 8pm on a weekend or 2am at night, we’re on call, providing professional strata plumbing services while minimising any inconvenience to your residents.

We charge a call out fee of $350 after hours Monday to Friday, $375 on Saturdays and $450 on Sundays.

Our Strata Plumbing Process

Call out and Inspection

If you have a plumbing problem, just give us a call and we will arrive to inspect it as quickly as possible. We don't charge call-out fees during our business hours and encourage you to benefit from our no-obligation quote

Fixed Price Quote

Once we have assessed the issue, we will give you a fixed price quote for all the strata plumbing services involved with no hidden fees. You know exactly how much the job will cost from the start!


Depending on your needs, our strata plumbers undertake all kinds of repairs including pipe, toilet and drain repairs, along with major issues like sewer line cracks, drain blockages, burst pipes, hot water system fixes and more.

Detailed Report

We provide the strata team with a comprehensive report of all the strata plumbing services provided, so you can store for your building records. If you have a particular format, we are happy to follow that too.

Follow Up

As an experienced plumbing company, we don’t just set and forget a strata plumbing job. Once we are done on your strata property, we follow up and take care of any issues that may arise.

What Strata Management Can Expect With GSM Plumbing

On Call - Any Day Anytime

Available 7 days a week, we are available to take care of any plumbing issues on your strata property, day or night. No matter the emergency, we have the tools on hand to identify and fix the problem, giving you peace of mind knowing you have a reliable strata specialist company on call.

Strata Knowledge & Experience

We are experienced in successfully providing strata plumbing services to buildings and facilities across the Hills District and Sydney-wide. We understand the complexities of common pipelines accessed by multiple properties and have the tools and experience to take care of the problem.

Proven Track Record of Success

We have a proven track record in handling multiple strata plumbing services, so our clients have a single point of contact for all their needs. Whether your drains are blocked or pipes start leaking, we have successfully fixed these types of problems and are confident of doing a great job for your property.

Excellent Communication

From start to finish, we are clear with our communication, so you know exactly what we are doing at all times. We don't do any plumbing job without getting your go-ahead, which ensures you are always in the loop with no hidden surprises.

Complete Transparency

We are transparent with every task, providing long-term solutions, not short-term fixes. Any costs are always signed off in advance because we believe in complete transparency and will not send you unexpected expenses later.

What our Clients Say

"GSM Plumbing have been our main plumbers at our village for 4 years. we are a large retirement village on the Northern Beaches."


"GSM Plumbing helped me install the plumbing for my bathroom renovation. It was a tricky job in a tight space and with a fussy customer! Overall great communication and customer service. Took the job at short notice, arrived on time and did tidy work. Would recommend to anyone else in need of a top-notch plumber!"

Chris Chia

Plumbing Support for Sydney Strata Properties

Many strata property managers prefer the convenience of working with a reliable plumbing company that can handle each job safely and professionally. This way, they only have a single point of contact instead of being forced to deal with multiple contractors.

At GSM Plumbing, we provide fast and reliable strata plumbing services. As strata industry specialists, we have successfully taken care of all types of strata plumbing issues, including repairs, maintenance and installations of pipes, sewers, drains, showers, taps, mixing valves, backflow prevention and so much more. Your residents can also rest easy knowing our strata services have them covered with all types of plumbing support and a one-year guarantee on workmanship and products.

Are you a strata manager looking for a reliable plumber? Call our plumbing company today.

Why Strata Managers Need Strata Plumbers

Since all common areas are managed by the owners' corporation, it makes sense to hire a strata plumber because it saves you from the burden of collaborating with multiple plumbers for different jobs. Some of the benefits of engaging an experienced strata plumber for your building's plumbing issue include –

Ability to finalise regular maintenance and servicing agreements that could save strata a lot of money in the long run.
Deeper understanding of plumbing issues and maintenance procedures for larger buildings, and working within them to ensure your building runs smoothly.
Experience in connecting with tenants and homeowners where needed.
Better knowledge of the property and issues likely to occur.
Ability to minimise disruptions for the residents by working around your schedule.

Who Handles Plumbing Repairs in a Strata Title?

Many homeowners of strata apartments have this question because there are a few grey areas and the lines can get blurred when it comes to strata services. So we'll try and break it down for you.

Let's say a pipe has burst inside an apartment or there is excess garage water. This plumbing issue will most likely be the responsibility of the property owner. If the pipe bursts on common property like a boundary wall, then the owners' corporation is responsible for getting it fixed. If a pipe bursts under a property, it will likely be the strata management responsibility unless the owner or tenant has caused the issue. An example of an owner or tenant-caused issue could be new flooring damaging pipes underneath or clogging the toilet and floor drain with items that don't pass through pipes easily.

For issues like kitchen and bathroom tap leaks in an apartment or townhouse, owners are usually responsible for repairs. Typically, any issue on common property is covered by strata but anything inside a home, unless the issue started outside, will be the apartment owner's responsibility.

Strata schemes work differently to individual properties. If in doubt, owners should talk to their strata manager so they can mutually decide how to proceed with a particular plumbing service if needed. For major damage, owners may also be able to claim from insurance companies depending on their policies and the cause of the issue.

For all your strata plumbing services needs, GSM Plumbing has you covered.


Safeguarding Your Strata Reputation

When you run a strata property, you want to make sure you have a good reputation. If you cannot resolve your residents' plumbing woes quickly and efficiently, then this could result in a negative impression of your property and can easily ruin a reputation that took years to build.

As a reliable strata plumbing company in the Hills District and across Sydney, we have sound knowledge and the resources to take care of all kinds of issues on your property. From water damage to boundary walls to pipe replacement to plumbing repair to emergency repairs, we have you covered. When you need an emergency service, we can get to you within the day to take care of any major problems. This makes your job less stressful and safeguards your reputation as a reliable body corporate.

GSM Plumbing's strata plumbing services have been trusted by hundreds of strata owners across the Hills District and Sydney already. If you are looking for someone who knows their way around the plumbing system of strata schemes, give our plumbing company a call today.



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